Ordering & Shipping Info

How do I order?

Simply click on the buy now button and follow PayPal’s ordering instructions. Make sure you have your correct postal address listed with PayPal, as this is the address we will dispatch to.

You do not need to be a member of PayPal to use them, however if you wish to pay via other means we also accept UK cheques.

What does Devon Book Shop do to protect orders from damage in transit?

All orders are carefully reviewed and then packed using high quality parcels or envelopes. If you have any specific packaging requirements please use the comments box when ordering.

My order has not arrived in the estimated time, where is it?

If your order has not arrived with the shipping time stated, please use the contact form, quoting your book title and order reference. We will then get back to you a.s.a.p.

If goods are lost in transit Devon Book Shop will make every effort to trace them.

How long will my order take to arrive?

Orders are processed within 2 working days of receipt of payment and we will attempt to dispatch your order within 1 working day of processing.

Following the dispatch of your order, delivery times are dependent on factors such as your country of residence and shipping method.

Shipping Information

All UK orders are dispatched via First Class post and non-UK orders are sent via airmail. We will not send to non-UK countries via surface mail due to unreliability.

All books include full postage and packaging costs. There are no extra charges, regardless of destination.

Delivery Times:

To the UK: 2 – 4 days
To Europe: 3 – 10 days
To North America: 5 – 12 days
To the Rest of the World: 7 – 25 days

Please note that all delivery times are approximate.

Will I have to pay import duties/charges?

When ordering goods for delivery outside of the European Union, you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance is the responsibility of the customer as we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information with regard to your order with Devon Book Shop.

Returns

Items may be returned within 14 days of ordering, providing they are sent back in the original or appropriate packaging and are in the same condition as when ordered.

We will refund the amount of the item ordered in its entirety: however buyers are responsible for any additional postage charges incurred.